kR
keneilwe R

1 reviews | Active since Mar 2013

17 Jun 2020, 11:54

Worst Service Delivery.

Okay so I purchased my order number of 14842 on the 29th of May 2020, still my order has not yet been delivered as yet. Been trying to reach them for several days, going for 3 weeks now and they are not available. No communication regarding the status of my orders whatsoever. Even sent a couple of emails, still no reply from them.

That was my last order with them trust me, will no longer use their service nor refer any of my friends to them.

0
Replies (5)
Solly Kramers Parkhurst
Solly Kramers Parkhurst's reply06 Aug 2020, 13:33
Official
hi Keneilwe - we are sorry for the terrible service you received and it has since been rectified, we would like to offer you an online voucher to make up for the inconvenience! please email *** so we can arrange it for you. Regards the SKP Team
kR
keneilwe R's update06 Aug 2020, 14:32
Reviewer Update
Thank you for responding, really appreciate your effort. My email address is as follows ***
Solly Kramers Parkhurst
Solly Kramers Parkhurst's reply07 Aug 2020, 11:57
Official
hi Keneilwe - it seems to block out your email address - please email our info address and Cleo will send you the voucher. thanks so much 
kR
keneilwe R's update11 Aug 2020, 01:17
Reviewer Update
I thought I was receiving a complimentary voucher, only to find out that I have to spend a thousand rands,before I could use the voucher ????

Solly Kramers Parkhurst
Solly Kramers Parkhurst's reply12 Aug 2020, 10:03
Official
Dear Keneilwe - thanks for your message, yes that is correct the voucher is redeemed when you spend R1000 or more. We hope to hear from you soon.