SM
Shanal M
1 reviews | Active since Jul 2017
11 Jun 2020, 12:29
Bad Service
Good Day I am reporting the bad service presented by Solly Kramers. I have placed an order on the 28/05/2020. I have not received any feedback on this order and I have sent emails, made calls and done all that I could and still not feedback. I demand a refund. Regards
Helpful (0)
Replies (3)0
Replies (3)
Solly Kramers Parkhurst's replyOfficial
06 Aug 2020, 13:37hi Shanal - we are sorry for the terrible service you received and it has since been rectified, we would like to offer you an online voucher to make up for the inconvenience! please email *** so we can arrange it for you. Regards the SKP Team
Solly Kramers Parkhurst's reply06 Aug 2020, 13:37
Official
hi Shanal - we are sorry for the terrible service you received and it has since been rectified, we would like to offer you an online voucher to make up for the inconvenience! please email *** so we can arrange it for you. Regards the SKP Team
SM
Shanal M's updateReviewer Update
06 Aug 2020, 16:05Good Day.
Thank you for the response. I did eventually receive my order but the wait was not impressive.
I will gladly accept a voucher as a gesture.
Regards l
Thank you for the response. I did eventually receive my order but the wait was not impressive.
I will gladly accept a voucher as a gesture.
Regards l
SM
Shanal M's update06 Aug 2020, 16:05
Reviewer Update
Good Day.
Thank you for the response. I did eventually receive my order but the wait was not impressive.
I will gladly accept a voucher as a gesture.
Regards l
Thank you for the response. I did eventually receive my order but the wait was not impressive.
I will gladly accept a voucher as a gesture.
Regards l
Solly Kramers Parkhurst's replyOfficial
07 Aug 2020, 06:57thanks Shanal we have since put procedures in place to eliminate the backlog and delay of any orders going forward. Please email our info address so we can arrange it for you
Solly Kramers Parkhurst's reply07 Aug 2020, 06:57
Official
thanks Shanal we have since put procedures in place to eliminate the backlog and delay of any orders going forward. Please email our info address so we can arrange it for you