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RIaan R

1 reviews | Active since Feb 2012

19 Jan 2026, 22:55

Solidariteit legal advice and membership a ****

You pay for legal advice. Then Solidarité legal advisers refer you to a 3rd party. Serfontein Viljoen & Swart, whom you then pay to send a letter of demand. But when you approach the court to get a summons, the court tells you this lawyer is no good, as they should have known that their letter of demand did not comply with the court's minimum standard . This after having paid for this letter and having to beg for a response from Serfontein Viljoen & Swart. And Solidarity's reaction to this mess, their advisors caused .... absolutely nothing, no response, no acknowledgement, no solution, just a call at the end of the month demanding their monthly subscription fee. definitely not some one you can relay on in a time of need or any other time

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Replies (5)
Solidariteit
Solidariteit's reply22 Jan 2026, 09:22
Official
Good day, Riaan. Thank you for your message. Firstly, we apologize for your experience. While they operate independently, we take your feedback seriously. It is to our understanding that you are already directly in contact with the parties involved, and the communication is being monitored. Kind regards, Solidariteit 
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RIaan R's update22 Jan 2026, 09:46
Reviewer Update
Apologies and more apologies while we do tye minimum to proved the servers we promote .
Yes I'm am in contack with the lawers firm .
I had no choice as soldarityd made no effort to address the matter and still cont8nus to make use of the same partners that can't proved the service
Why did soldarityd not intervene and address the issues when it what first brought to the atention. Why has soldarityd still not responded to the email asking for help and complaints. Im more then happy to share the emails here so that the invidukes and organization names can be made public and it will follow them around .

Solidariteit
Solidariteit's reply26 Jan 2026, 15:50
Official
Good day Riaan, we acknowledge your frustration and confirm that the matter is being taken seriously. The matter is receiving the internal attention it warrants and has already been escalated to ensure that all services rendered align with the standard of service we strive to maintain. Please be assured that efforts have indeed been made, that appropriate steps are being taken, and have been taken from the outset. We remain committed to providing a high standard of service and are continuously addressing this matter accordingly.
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RIaan R's update29 Jan 2026, 23:50
Reviewer Update
So enlighten us as to how serios you have taken my complaint and what the results are of thease amazing and exciting steps you ha
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RIaan R's update29 Jan 2026, 23:55
Reviewer Update
Be transparen here . Let us know what what thw outcome of all this escalation and internal review and what str8ves have you made folling my complaint. How will your loyal s8bsribers know that you have improved you servers and will not leave them stranded wyen they need it the most . Spesif6 what you have done to recover my problem other them writing long winded sales jargon that sould like it com3s trait from a old Russian communism propagand ma use