jP
johan P

1 reviews | Active since Sept 2014

14 Jan 2022, 10:56

Don't even answer calls from selfish solidarity

As a helpful person I make a monthly contribution to help, I asked not to be annoyed with many calls about offers, I did say if you disturb me I will cancel everything. I often get disturbed with sales calls and I decided to try an insurance quote. You want to tell me the amount quoted is because of my answers, but with other insurance companies it is half to a third of your amount. Remember, people talk and it seems to happen to many people.. telling customers its them, meantime you take greedy chances. Next I was bothered with the legal cover calls, and I said I will think about it, I asked you to phone me the following week. On the scheduled time I was unable to pick up the call due to a meeting, and that same night the debit went off. Where did I give consent?, that is *******! Now you ignore my emails to assist me to sort it out. ***!!!

0
Replies (1)
Solidariteit
Solidariteit's reply17 Jan 2022, 10:17
Official
Good day Johan, 
Thank you for bringing this to our attention. 
The Solidarity service center is available every day from 8 - 4: 30 Monday to Thursday and 8 - 3 on Fridays and we strive for a turnaround time for enquiries of 24 hours at a maximum. 
We take the utmost care in our members right to privacy. 
Kindly contact us at *** so that we may resolve. Alternatively you are welcome to phone us on ***