Solevo-SA
Unclaimed Business
|1.8|5 Reviews (last 12 months)|This business does not respond to reviews
Solevo-SA
Unclaimed Business
|1.8
5 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Solevo-SA is facing serious credibility concerns from the majority of its customers. A recurring theme is non-delivery of paid orders, particularly power stations, inverters and solar products, with customers consistently mentioning lengthy waits stretching beyond the advertised three to seven working day window. Many reviewers express frustration over the absence of a contact phone number, reliance on email-only support and repetitive responses citing quality control or courier delays. A small number of customers report positive resolutions, including upgraded products and gift cards offered as compensation.
Performance(last 12 months):
NPS Score
-34Unlikely
NPS Score
-34
Recommended: Unlikely
Review Distribution
1.8|5 Reviews
Oct '25 - Sep '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRC
Robin C
1 reviews | Active since Mar 2026
20 Mar 2026, 10:33
Solevo-SA
Purchased and paid for product (R4500.00) in June 2025. Still waiting. They emailed me in December, after I had sent many mails, to say they would get back to me in 3 days. I've mailed them 3 times since but nothing from them.
Helpful (0)
|Replies (0)RC
Robin C
1 reviews | Active since Mar 2026
20 Mar 2026, 10:33
Solevo-SA
Purchased and paid for product (R4500.00) in June 2025. Still waiting. They emailed me in December, after I had sent many mails, to say they would get back to me in 3 days. I've mailed them 3 times since but nothing from them.
0
Replies (0)A
KP
Kobus P
1 reviews | Active since Jan 2026
22 Jan 2026, 13:01
Solevo-SA
Be Carefull , Solevo-SA is not good people to do business with, definitely a ****. On 25/11/2025 ordered and paid for a VTOMAN Jump1800 Power station @ R4299 . To this day 22/01/26 I still didn't receive my purchase. no phone number or contact names. The only method of contact is ***. You will only receive an apology for them being very busy and a promise of another express courier. The they notify you that your parcel had been pick-up and that is the end of it. I believe organize crime should get wind of this operation.
Helpful (0)
|Replies (0)KP
Kobus P
1 reviews | Active since Jan 2026
22 Jan 2026, 13:01
Solevo-SA
Be Carefull , Solevo-SA is not good people to do business with, definitely a ****. On 25/11/2025 ordered and paid for a VTOMAN Jump1800 Power station @ R4299 . To this day 22/01/26 I still didn't receive my purchase. no phone number or contact names. The only method of contact is ***. You will only receive an apology for them being very busy and a promise of another express courier. The they notify you that your parcel had been pick-up and that is the end of it. I believe organize crime should get wind of this operation.
0
Replies (0)ATi/U
An Thea ishtar / Underwood
1 reviews | Active since Nov 2025
29 Nov 2025, 07:32
Happy with Solevo Station
After waiting two weeks for my order, I became frustrated and even posted some negative comments online and in a few Facebook groups. Looking back, I feel a bit embarrassed because I reacted too quickly without giving my order enough time to arrive. Despite this, the company kept their promise. They not only sent me the upgraded power station because of the delay, but even included a gift card as an apology. Their customer service went above and beyond to make things right. I’m genuinely very happy with Solevo and truly appreciate how they handled the situation. I can definitely recommend them and I’ve learned not to judge too quickly.
Helpful (0)
|Replies (0)ATi/U
An Thea ishtar / Underwood
1 reviews | Active since Nov 2025
29 Nov 2025, 07:32
Happy with Solevo Station
After waiting two weeks for my order, I became frustrated and even posted some negative comments online and in a few Facebook groups. Looking back, I feel a bit embarrassed because I reacted too quickly without giving my order enough time to arrive. Despite this, the company kept their promise. They not only sent me the upgraded power station because of the delay, but even included a gift card as an apology. Their customer service went above and beyond to make things right. I’m genuinely very happy with Solevo and truly appreciate how they handled the situation. I can definitely recommend them and I’ve learned not to judge too quickly.
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Replies (0)DB