WL
Willem L
1 reviews | Active since Feb 2021
23 Feb 2021, 02:16
Beware
I ordered 6 battery balancers last week. Total cost R6911.11 They confirmed the order and promised delivery on Monday. Instead of receiving my order on Monday, I received an e-mail Monday requesting an additional payment of R250 before delivery Is this a **** ?
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Replies (3)
Solar UPS Electric's replyOfficial
23 Feb 2021, 07:46Good morning Willem
Thank you for raising your concerns.
Kindly note that when you placed your order you selected Local Pickup instead of selecting one of the delivery methods available.
We have received your request for a refund and this will be processed today by our Accounts Dpt.
Jacques
Thank you for raising your concerns.
Kindly note that when you placed your order you selected Local Pickup instead of selecting one of the delivery methods available.
We have received your request for a refund and this will be processed today by our Accounts Dpt.
Jacques
Solar UPS Electric's reply23 Feb 2021, 07:46
Official
Good morning Willem
Thank you for raising your concerns.
Kindly note that when you placed your order you selected Local Pickup instead of selecting one of the delivery methods available.
We have received your request for a refund and this will be processed today by our Accounts Dpt.
Jacques
Thank you for raising your concerns.
Kindly note that when you placed your order you selected Local Pickup instead of selecting one of the delivery methods available.
We have received your request for a refund and this will be processed today by our Accounts Dpt.
Jacques
WL
Willem L's updateReviewer Update
24 Feb 2021, 23:53Thank you. This issue has now been resolved
WL
Willem L's update24 Feb 2021, 23:53
Reviewer Update
Thank you. This issue has now been resolved
Solar UPS Electric's replyOfficial
26 Jul 2021, 14:40Thanks for the feedback Willem, glad the matter has been resolved now.
Solar UPS Electric's reply26 Jul 2021, 14:40
Official
Thanks for the feedback Willem, glad the matter has been resolved now.