oE
orlando E

1 reviews | Active since Oct 2011

07 Sept 2021, 09:27

After sales service

Poor warranty service with "Karel promises " heading the chaos and a rude lady stating "not our problem we are only the middle man" I wonder if Growatt supports this attitude? Orlado Erasmus

0
Replies (2)
Solar & Inverter Warehouse
Solar & Inverter Warehouse's reply07 Sept 2021, 09:53
Official
Good Day Sir, The warranty for you unit is carried by the the importer, we facilitate the process. I will look into the status and revert ASAP
oE
orlando E's update09 Sept 2021, 13:52
Reviewer Update
Good day. (Solar Inverter Warehouse)
Not sure what your position is in the company but i'm still waiting. What does ASAP mean to you, another week??
If you cannot manage the importers of the product you sell please provide me with thier contact information.