To Big/Small to physically make contact

It has been my experience in the last year, that Solar Installers for PV Systems all have the seem to have the same attitude towards business. Which I have found to be a general Cape Town business trend in the past decade. When one makes contact with a company you either get a generic response - under the banner we are way to busy to actually attend to your query OR your message has been received, we will get back to you OR after a query by mail has been sent, there is absolutely no response. <br> <br> I would like to point out to there PV Installers not every one that inquires about an installation for PV has R100.000,= lying around to spend. Besides each request is different an each Residence has different needs and set-up requirements. Generic responses only scare the people away => but then I guess that is what the \We AreTo Busy"Installers want. <br> <br> Cape Town Businesses need to wake up and realize that without customers and customer service you don't last very long and proves that your attitude towards business stinks."""