YN
Yolanda N
1 reviews | Active since Feb 2023
18 Feb 2023, 07:01
Happy client
I lost my device on the 4th Feb 2023, phoned sohva on the 6th Feb 2023 to log a claim, spoke 2 a lady called Sharon Maluleke, she told me that on the system it stated that I lost my phone in 2020 and I told her that the phone was repaired in 2020, she promise she was gonna do a follow up on that which she did, she kept me up 2 date at all times, she called as promised, she told me that the system didnt update that my phone was repaired,it got update. on the 7th Feb 2023 she registered my claim at the same time my claim was assess and approve whiles she was on the line with me. Just wanna say BIG UP to Sharon, your services was excellent, keep up the good job.
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Replies (1)Sohva's replyOfficial
20 Feb 2023, 09:30Thank you so much for your feedback! We always aim to provide excellent service and we are happy to hear that we're on the right track. We'll be sure to acknowledge Sharon for her good work.
Sohva's reply20 Feb 2023, 09:30
Official
Thank you so much for your feedback! We always aim to provide excellent service and we are happy to hear that we're on the right track. We'll be sure to acknowledge Sharon for her good work.
