kK
kholofelo K
1 reviews | Active since Oct 2021
16 Nov 2022, 14:54
FINRITE CLIENTS SWITCHED TO SOHVA
I was previously with Finrite Insurance and it was a hassle having to claim and have your device delivered. We were switched over to Sohva and there was no communique made of this change. However Sohva more than made up for it by processing my claim and delivering my device with 24 hours of paying my access fee. I was impressed
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Sohva's replyOfficial
17 Nov 2022, 13:44Thank you so much for your feedback. We aim to provide excellent service and we are happy to hear that we're on the right track.
A little note: Hollard (the policy underwriter) did tell all clients about the change in claims administrator. They used the contact details that they have on record for each customer. If you did not receive the notification, please will you contact IUA (the policy administrator) and make sure that the contact details on your policy are up to date. Please call them on *** or email them on ***
A little note: Hollard (the policy underwriter) did tell all clients about the change in claims administrator. They used the contact details that they have on record for each customer. If you did not receive the notification, please will you contact IUA (the policy administrator) and make sure that the contact details on your policy are up to date. Please call them on *** or email them on ***
Sohva's reply17 Nov 2022, 13:44
Official
Thank you so much for your feedback. We aim to provide excellent service and we are happy to hear that we're on the right track.
A little note: Hollard (the policy underwriter) did tell all clients about the change in claims administrator. They used the contact details that they have on record for each customer. If you did not receive the notification, please will you contact IUA (the policy administrator) and make sure that the contact details on your policy are up to date. Please call them on *** or email them on ***
A little note: Hollard (the policy underwriter) did tell all clients about the change in claims administrator. They used the contact details that they have on record for each customer. If you did not receive the notification, please will you contact IUA (the policy administrator) and make sure that the contact details on your policy are up to date. Please call them on *** or email them on ***