AB
Avin B
1 reviews | Active since Jan 2024
29 Jan 2024, 18:40
Competent and efficient claims procedure
The claims process was very efficient and quick. All communication is done via sms and email. The claim was processed without any resistance. Insurance companies normally always look for reason to repudiate claims. Not with SOHVA. My phone was picked up in Durban on Wednesay, 24 January 2024 at 17:20. Replacement voucher was sms'ed to me on Saturday, 27 January 2024 at 08:00. First world service.
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Sohva's replyOfficial
01 Feb 2024, 09:09Hi Avin - Thank you so much for your feedback! We always aim to provide excellent service, and we're happy to hear that we're on the right track. We'll be sure to acknowledge our team for their great work.
Best regards,
Sohva's reply01 Feb 2024, 09:09
Official
Hi Avin - Thank you so much for your feedback! We always aim to provide excellent service, and we're happy to hear that we're on the right track. We'll be sure to acknowledge our team for their great work.
Best regards,