Cellphone claim

I dealt with Itumeleng from SOHVA after my boys had their cellphones taken at knive point luckily they both valued life more than positions. My cellphone claim was attended to immidiately unfortunately I was still waiting for the case number, Itumeleng registered the claim and promised to call me the following day when I have the case number. To my surprise, at 10 am she called something that is not so common nowadays, agents make empty promises with no follow up, Itumeleng was highly professional, good listening skills and attentive, processed my claim within 30 minutes it was approved. She was very patient, she answered all my questions, clarified all my concerns, she was so efficient and quick. I am more than happy to insure all my devices with SOHVA it's a reliable, and very professional insurance company.