1 reviews | Active since Mar 2009
Soft ice catering equipment- You've been warned
Bought a R1400 tomato slicer from Soft ice machines. 2 months of use and one of the blades broke. I requested a repair under warranty and was told there's no warranty on the blades (they're consumables). Company won't budge. I been told I can purchase replacements blades for R450.
Not prepared to on a 2 month old piece of equipment.
Chalk it down to school fees. Not too costly a lesson but bare in mind these guys sell machinery costing hundreds of thousands of rand. You been warned. Buy at your own risk! If something breaks regardless of whether it's within the first week, month or year, seems they will go out of their way to ensure the cost to repair is for your account and not there's...
Bare in mind they weren't prepared to cover the costs of a replacement set of blades, R450!! Good luck with a costly repair to a R50k soft serve machine...
