SB
Suzette B
1 reviews | Active since May 2015
26 Nov 2024, 13:11
Swak diens
Die mees ongeskikste en ongepoetse persoon ooit. Ek het betaal vir 'n bestelling en sukkel om dit te kry. Hulle doen glad nie refunds nie. Ek probeer uit desperaatheid die bestelling kanselleer om iewers anders te koop maar sy antwoord nie haar foon nie.
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Replies (1)
Soetlief & Jasmyn suikerkuns studio's replyOfficial
20 Jan 2025, 08:24Dear Suzette,
Thank you for your review. We value all our customers and are committed to providing excellent service.
I would like to clarify a few details regarding your review and order:
The order was placed by your son (Waldre) and prepared within an hour of payment confirmation.
At the time of confirmation, the courier (Courier Guy) had already collected the day’s scheduled parcels. Your son arranged the courier collection himself for the next collection. Courier run a daily scheduled time for collection in our estate and area.
The parcel was successfully delivered within 24 hours of being collected.
Hope this helps for more clarification.
Kind regards,
Soetlief & Jasmyn Sugar Art
Thank you for your review. We value all our customers and are committed to providing excellent service.
I would like to clarify a few details regarding your review and order:
The order was placed by your son (Waldre) and prepared within an hour of payment confirmation.
At the time of confirmation, the courier (Courier Guy) had already collected the day’s scheduled parcels. Your son arranged the courier collection himself for the next collection. Courier run a daily scheduled time for collection in our estate and area.
The parcel was successfully delivered within 24 hours of being collected.
Hope this helps for more clarification.
Kind regards,
Soetlief & Jasmyn Sugar Art
Soetlief & Jasmyn suikerkuns studio's reply20 Jan 2025, 08:24
Official
Dear Suzette,
Thank you for your review. We value all our customers and are committed to providing excellent service.
I would like to clarify a few details regarding your review and order:
The order was placed by your son (Waldre) and prepared within an hour of payment confirmation.
At the time of confirmation, the courier (Courier Guy) had already collected the day’s scheduled parcels. Your son arranged the courier collection himself for the next collection. Courier run a daily scheduled time for collection in our estate and area.
The parcel was successfully delivered within 24 hours of being collected.
Hope this helps for more clarification.
Kind regards,
Soetlief & Jasmyn Sugar Art
Thank you for your review. We value all our customers and are committed to providing excellent service.
I would like to clarify a few details regarding your review and order:
The order was placed by your son (Waldre) and prepared within an hour of payment confirmation.
At the time of confirmation, the courier (Courier Guy) had already collected the day’s scheduled parcels. Your son arranged the courier collection himself for the next collection. Courier run a daily scheduled time for collection in our estate and area.
The parcel was successfully delivered within 24 hours of being collected.
Hope this helps for more clarification.
Kind regards,
Soetlief & Jasmyn Sugar Art