Sodastream *****s machines and canisters with empty promises

Sodaststream *****s machines and canisters with empty promises After being unable to get 30l refill canisters I finally got hold of Sodastream by email, as the listed telephone number doesn't work. I was told to post my old machine to Sodastream and in return I would get a replacement 60l machine. Wow, I thought - amazing service! I sent my machine and two 30l canisters to Sodastream in February. I heard nothing from Sodastream, and when I followed up, Kute Nurahmod assured me I would get a replacement 60l machine in 7 days time. Since then I have followed up with Sodastream every two weeks and every two weeks Kute tells me the same thing, 'please wait another 7 days'. It's been over 70 days now and there's been nothing from Sodastream. In summary, Sodastream has ****** my machine and canisters with empty promises. I'm hoping this post will prompt some action and that Sodastream either keeps its promise and sends me a new machine in 7 days, or it apologises for lying to me and returns my machine and canisters.