1 reviews | Active since Oct 2017
Only buy from them if you are happy to have no customer service
No customr service at all I have had my soda stream since 2013 and own 7 30L gas coansiters. I was recently told at PNP that they will no longer be stocking the 30L and the gentleman gave me a contact number for a woman who would assist with upgrading.
I contacted the details and was told that the e-mail address doesn't exist. So I forwarded the e-mail to the customer service team and still haven't got a response. I have tried calling with no luck either.
I then decided to buy a new machine as we really use our machine daily and I am trying to register to it on the website and keep getting this message:
Subscription Confirmation: Thank you for subscribing. To confirm your subscription, please check your email and click on the confirm button.
No mail comes through for me to confirm. What bugs me is that I am registering the product and asked NOT to be subscribed to the emails. Thinking maybe it's a ploy to get me to sign up for the mails, I accepted and still get this message. How in the heck do I register it for my warranty? Tried again to call......no luck.
I have never had problems with my older model so I never had to deal with the company but what an infuriating experience over the last month.
