Excellent Service

Good day

Out of sheer desperation, a while back I sent an e-mail to Sodastream. I was looking to replace the water bottles for my current machine, and every time I bought bottles, they were the incorrect ones and did not fit on the machine. I needed to know which bottles I should buy, and where I could buy them. Immediately I got a reply with a link to their website on which ones I should order. The ordering process and payment went smoothly, and two days later they were delivered. However, they did not fit! Sodastream profusely apologized and wanted to know from me which cannisters my machine use. I sent photographs and details. I received a parcel yesterday with a NEW SODASTREAM MACHINE that fit the new bottles I bought and it accommodates the cannisters I currently have. This is excellent service!!!!! Thank you Larchelle and Retha for keeping the name of your company high! Excellent service!