LvdW
Lenise van der Watt

1 reviews | Active since Dec 2010

02 Mar 2015, 15:53

Unauthorised Debit order

A company called So Music us deducting money from my account each month for a service that I did not subscribe for! Trying to locate them and cancelling the service is a nightmare. I don't even know where they got my banking details from. <br> <br> Can someone please assist?<br> Please refund my money, you are *****ing from me.<br> I did not authorise any debit order. Come with proof if you want to fight this.

0
Replies (1)
So Music
So Music's reply04 Mar 2015, 08:30
Official
Hello Lenise,

We sincerely apologize for the inconvenience caused to you with regards to this matter.

Kindly note that we will log for a call recording to ascertain what was discussed between the sales agents and yourself.

Upon feedback from the call recording we will provide you with full and final resolution.

Kind Regards,
So Music Team