RG
Roelan G

1 reviews | Active since Jun 2015

18 Nov 2015, 12:19

They have no Idea what they are doing!!!!

I ordered 2 x Cd's 3 weeks back and made a EFT payment.<br> After 3 weeks I received a sms my order has been cancelled, you mail them no reply!!<br> Phone them then they tell you you have not made a payment, resend pop, phone to confirm if they received the pop. They tell me There is a lot of pop they have to work throe and they will send me a sms if they find it. Asked them how long will I wait for my goods, answer don't know, after we find your pop maybe 2 to 3 weeks...<br> <br> 6 Weeks for 2 Cd's?????

0
Replies (1)
So Music
So Music's reply18 Nov 2015, 12:35
Official
Hello Rpg1986 ,

Good day Mr Grabie

We have received your proof of payment it has been escalated to the relevant department to get the order re instated and processed.

We do apologise for any inconvenience and time delay caused with your matter being resolved.

Kind Regards