1 reviews | Active since Mar 2015
Refund on accoount
I was subscribed to So Music. I cancelled it in August but they just kept taking money from my account. total since August is R637. I phoned and they said they need my bank statements to confirm deductions. Now another 2 months later I still haven't receive my money and promises are made but still nothing. Then I phoned again today and once again no feedback but I don't have to worry because they will sort it out. Then I speak to the customer care supervisor and he tells me I cant take my frustration out on him, he is only the supervisor and that it is a finance problem. O yes and they just went over to new people to sort out the problems.<br> Never ever us so music. They don't have any customer care or service
We sincerely apologize for the inconvenience caused to you with regards to this matter.
We are currently in liaison with our Finance Department to ensure that you are refunded within 7-14 working days.
Thanking you for your time and patience.
Kind Regards,
So Music Team
We sincerely apologize for the inconvenience caused to you with regards to this matter.
We are currently in liaison with our Finance Department to ensure that you are refunded within 7-14 working days.
Thanking you for your time and patience.
Kind Regards,
So Music Team
