RL
Rene L
1 reviews | Active since Mar 2009
07 Apr 2015, 11:44
******* deduction of funds from my account
So Music deducted money from my account since January 2015 for services I did not subscribe for! The company I signed an agreement with added a monthly So Music voucher as an additional benefit. So Music took this opportunity to deduct an estimated amount to the value of R600 per month from my account for services I did not agree too. <br> Trying to locate them and cancelling the service is a nightmare. I don't even know where they got my banking details from. <br> Immediate refund is expected as I did not authorize any debit orders... This is ********** behaviour which should be addressed and rectified.<br> I don't want their vouchers or services in future ever again.
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Replies (1)So Music's replyOfficial
07 Apr 2015, 16:08Hello rdel,
As per our telephone conversatioj with you today, we will advise regarding your refund, the value added service has been cancelled off as per your request.
Kind Regards,
So Music Team
As per our telephone conversatioj with you today, we will advise regarding your refund, the value added service has been cancelled off as per your request.
Kind Regards,
So Music Team
So Music's reply07 Apr 2015, 16:08
Official
Hello rdel,
As per our telephone conversatioj with you today, we will advise regarding your refund, the value added service has been cancelled off as per your request.
Kind Regards,
So Music Team
As per our telephone conversatioj with you today, we will advise regarding your refund, the value added service has been cancelled off as per your request.
Kind Regards,
So Music Team
