LB
Lente B
1 reviews | Active since Feb 2015
28 Feb 2015, 13:51
Complaint
I've noticed that all of a sudden, I've been debited monthly by SOMU and RESB.<br> I've never signed up for any of these services nor have I requested these services (i don't even know what these companies do). If i don't receive a full and final refund, as well as a cancellation of the \services"that I am apparently being rendered"
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Replies (1)
So Music's replyOfficial
02 Mar 2015, 08:41Hello Lentebruwer,
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we will log for a call recording to discuss what was discussed between the sales agent and yourself, upon feedback we will contact you with full and final resolution.
Thanking you for your time and patience
Kind Regards,
So Music Team
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we will log for a call recording to discuss what was discussed between the sales agent and yourself, upon feedback we will contact you with full and final resolution.
Thanking you for your time and patience
Kind Regards,
So Music Team
So Music's reply02 Mar 2015, 08:41
Official
Hello Lentebruwer,
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we will log for a call recording to discuss what was discussed between the sales agent and yourself, upon feedback we will contact you with full and final resolution.
Thanking you for your time and patience
Kind Regards,
So Music Team
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we will log for a call recording to discuss what was discussed between the sales agent and yourself, upon feedback we will contact you with full and final resolution.
Thanking you for your time and patience
Kind Regards,
So Music Team