BH
Belinda H
1 reviews | Active since Mar 2024
17 Mar 2024, 11:15
Worms in cake flour
I bought Snowflake cake flour and when I got home there were worms in the bag. Returned it and got a new bag, but the same thing happened. The frustrating part is that both bags only expire in January 2025.
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Replies (1)
Snowflake's replyOfficial
09 Apr 2024, 13:42Hi Belinda
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Once again thank you for taking the time to discuss this complaint with us.
We sincerely apologise for the delay in response as we were experiencing technical issues.
Kind Regards
Premier FMCG Customer Care
***
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Once again thank you for taking the time to discuss this complaint with us.
We sincerely apologise for the delay in response as we were experiencing technical issues.
Kind Regards
Premier FMCG Customer Care
***
Best regards,
Snowflake's reply09 Apr 2024, 13:42
Official
Hi Belinda
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Once again thank you for taking the time to discuss this complaint with us.
We sincerely apologise for the delay in response as we were experiencing technical issues.
Kind Regards
Premier FMCG Customer Care
***
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Once again thank you for taking the time to discuss this complaint with us.
We sincerely apologise for the delay in response as we were experiencing technical issues.
Kind Regards
Premier FMCG Customer Care
***
Best regards,