1 reviews | Active since Sept 2012
<p>Experiencing to many problems with Snowflake . Last year I had purchased 2 Easymix ceations in chocolate and cappuchino which both flopped something was wrong with the formula as it didnt even rise . I was promised vouchers for both which never arrived and that was in May 2016 . I still decide to support them despite that only to find weevils in the 1kg flour . After complaining they called and promised me mobile vouchers which again I didnot receive , I even gave my brothers cell number and nothing came through so the fault is theirs , wont be supporting them again moving onto Golden Cloud</p>
Issue has been resolved
Issue has been resolved
Dear T****ta
Our sincere apologies for the delay in response due to technical malfunctions we were unable to access our Hellopeter page.
Nonetheless, we at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
Premier FMCG Customer Care Line
***
***
Best regards,
Dear T****ta
Our sincere apologies for the delay in response due to technical malfunctions we were unable to access our Hellopeter page.
Nonetheless, we at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
Premier FMCG Customer Care Line
***
***
Best regards,
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