1 reviews | Active since Jul 2016
The worst Premix to date
<p>Purchased 4 Boxes of Red vevet cupcake Premix to make for my nephews party, since I am the biggest advocate for the Snowflake Rainbow mix, decided to try the red velvet cupcake as well as the brownie mix. I made 2 batches of red velvet cupcakes only to discover how horrible and sour it tasted. Also had a vinegar after taste, so decided to try another box, tasted the same. It was the night before the party, I was so irritated, I was under the impression that if the Rainbow mix is absolutely fantastic, the other products have to be top notch as well. Little did I know. The brownie mix is just as bad. Im now out 4 boxes of red velvet Premix and 2 brownie mix. I will never buy another Snowflake Premix again, unless its the The rainbow Premix. With all this trouble, I would rather bake from scratch and not be embarrassed the next time. Snowflake is supposed to have set a precedent. </p>
Dear Avani Pillay
Our sincere apologies for the delay in response due to technical malfunctions we were unable to access our Hellopeter page.
Nonetheless, we at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
Premier FMCG Customer Care Line
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Dear Avani Pillay
Our sincere apologies for the delay in response due to technical malfunctions we were unable to access our Hellopeter page.
Nonetheless, we at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
Premier FMCG Customer Care Line
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