KH
Keshia H
1 reviews | Active since Jan 2024
12 Jan 2024, 09:27
Snowflake Flour Worms
Yesterday, I purchased a 2,5kg Snowflake flour wanted to bake some things. Hence, when I got home I opened the pack and there was plenty of worms that come out! I am so disappointed & disguised.
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Replies (1)
Snowflake's replyOfficial
09 Apr 2024, 13:30Hi Keshia
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for the delay in response as we were experiencing technical issues.
The Team did advise that you also reached out via email and was assisted.
Our sincere apologies once more.
Please feel free to contact us on ***should you need any other assistance,
Snowflake Team
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for the delay in response as we were experiencing technical issues.
The Team did advise that you also reached out via email and was assisted.
Our sincere apologies once more.
Please feel free to contact us on ***should you need any other assistance,
Snowflake Team
Best regards,
Snowflake's reply09 Apr 2024, 13:30
Official
Hi Keshia
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for the delay in response as we were experiencing technical issues.
The Team did advise that you also reached out via email and was assisted.
Our sincere apologies once more.
Please feel free to contact us on ***should you need any other assistance,
Snowflake Team
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for the delay in response as we were experiencing technical issues.
The Team did advise that you also reached out via email and was assisted.
Our sincere apologies once more.
Please feel free to contact us on ***should you need any other assistance,
Snowflake Team
Best regards,