rS
raveen S
1 reviews | Active since Apr 2010
20 Aug 2025, 15:16
Snowflake Flour Miss leading Competition
Misleading Car Competition. I am visually impaired . I asked the merchandise in Spar do I need to purchase any Snowflake product to enter the win a car competition anc hd said yes. So I bought 1 kg semolina wheat flour came home tried to enter, do D not allow me, after using all my airtime, reply was that I needed to spend R450.00 to enter. Snowflake and Premier Mills stop *********** poor people. Stop miss leading us. We supported you all these years. Just so unfair. I am tired of companies like you who exploits the desperate.
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Replies (2)
Snowflake's replyOfficial
20 Aug 2025, 17:07Good day Raveen,
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department for further investigation.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department for further investigation.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
Snowflake's reply20 Aug 2025, 17:07
Official
Good day Raveen,
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department for further investigation.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department for further investigation.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
Snowflake's replyOfficial
21 Aug 2025, 11:21Good day Raveen,
Kindly note that we have tried to make contact with you on the number provided, but our attempts have been unsuccessful as the call rings unanswered and disconnects.
Please provide an alternative number and advise of a convenient time to contact you, Monday - Friday Between 8:00am - 17:00pm.
Regards
Premier FMCG Customer Care line
Kindly note that we have tried to make contact with you on the number provided, but our attempts have been unsuccessful as the call rings unanswered and disconnects.
Please provide an alternative number and advise of a convenient time to contact you, Monday - Friday Between 8:00am - 17:00pm.
Regards
Premier FMCG Customer Care line
Snowflake's reply21 Aug 2025, 11:21
Official
Good day Raveen,
Kindly note that we have tried to make contact with you on the number provided, but our attempts have been unsuccessful as the call rings unanswered and disconnects.
Please provide an alternative number and advise of a convenient time to contact you, Monday - Friday Between 8:00am - 17:00pm.
Regards
Premier FMCG Customer Care line
Kindly note that we have tried to make contact with you on the number provided, but our attempts have been unsuccessful as the call rings unanswered and disconnects.
Please provide an alternative number and advise of a convenient time to contact you, Monday - Friday Between 8:00am - 17:00pm.
Regards
Premier FMCG Customer Care line