1 reviews | Active since Oct 2019
Snowflake 5-in-1 Savoury Mix Ingredient / Instruction misprint, Bad Customer Service
5-in-1 Savoury Mix 1Kg pack, Savoury ****ins has Milk as the Liquid Ingredient but in the Instruction they print water as the liquid Ingredient. Phoning the Customer Care to resolve which one (milk or water) is the misprint results in a promise to phone me back with the correct information in 15 minutes, 1 hour later I phone Customer Care again and the person tells me they have not been able to connect with the correct department to get the resolve and tells me they will eventually get back to me. My end result is not to use this product of Snowflake but rather leave my home to go and buy a different Ingredient (Brand) in order to make the product I need in the short deadline I had. If Customer Care tells you 15 minutes and you think you can still produce the baked batch you need for a function, do not believe that, they are wasting your time and money.
Thank you for bringing this to our attention, our share call number is as follows;
0
8
6
0
1
2
2
3
0
0
If possible could you type your cellphone number in the same format we supp**** our number, so that we can get in touch with you to assist accordingly.
Regards,
Premier FMCG
Thank you for bringing this to our attention, our share call number is as follows;
0
8
6
0
1
2
2
3
0
0
If possible could you type your cellphone number in the same format we supp**** our number, so that we can get in touch with you to assist accordingly.
Regards,
Premier FMCG
8
3
4
6
1
3
5
8
7
8
3
4
6
1
3
5
8
7
