Heartless promoter

<p>I am a mother of 2 girls (4 and 7). I have my grocery shopping done every month , which most of is for my daughters. I went to Cosmo mall, pick n pay over the weekend. I was with both my daughters and niece (10). As we walked in the shop, they spotted a lady promoting snowflakes cupcakes. All four of us walked over to the stand, my kids excited to tasting something new that they could be adding to their groceries.</p> <p> </p> <p>The promoter with an absolute sour face looked and my kids told them that she was ordered by her manager to only give the samples to adults and NOT the kids. Not only did I find this unprofessional but found it very cruel! I buy a min of 2 boxes of cup cake mix every single month. I buy it cause kids insist on it. I have no idea where the logic of what she was told by her manager came from! I’m so disappointed! In-store promotions are supposed to get potential customers excited about the product and not vice versa. The promoter was unapologetic and extremely heartless even after seeing the look on the kids’ faces.</p> <p>You need to ensure that you brand ambassadors are qualified to do what they are supposed to do!</p>