1 reviews | Active since Jan 2025
Flapjack and waffle mix
Bought a packet of flapjack and waffle mix. Been buying the same product for years and has always turned out awesome tasting flapjacks. All of a sudden newer branding stating you can get 32 flapjacks out of the mixture which I followed meticulously. What *******! Only managed less than half that quantity and it had the texture of rubber and was inedible - bad tasting too. Other added ingredients like milk,oil and eggs were all fresh when added to the mixture. Definately not worth the high price paid for your product either. Its garbage! Does your company honestly have the audacity to insult consumers when you change the product for probably cost saving measures? WILL NEVER BUY YOUR PRODUCT AGAIN! Best of luck, Im sure Im not the only one
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department for further investigation.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
Best regards,
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department for further investigation.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
Best regards,
