MM
Mantha M

1 reviews | Active since Dec 2015

11 Mar 2021, 20:23

Disappointed in the product

I bought 5kg Snowflake flour and was very, very disappointed to find that when I opened the sealed unexpired packet it was infested with moths and webs

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Replies (8)
MM
Mantha M's update12 Mar 2021, 10:52
Reviewer Update
Can I get assisted on this matter
Snowflake
Snowflake's reply12 Mar 2021, 11:42
Official
Hi Mantha M,

Thank you for bringing this to our attention, our share call number is as follows;

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If possible could you type your cellphone number in the same format we supp**** our number, so that we can get in touch with you to assist accordingly.

Regards, 
Premier FMCG
MM
Mantha M's update12 Mar 2021, 15:18
Reviewer Update
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Snowflake
Snowflake's reply12 Mar 2021, 16:20
Official
Hi Mantha M

Thank you for the prompt reply. 

One of our consumer service consultants will be in contact with you as soon as possible. 

Regards,
Premier FMCG
MM
Mantha M's update14 Mar 2021, 22:28
Reviewer Update
What's the process after I've provided the requested information
MM
Mantha M's update15 Mar 2021, 09:21
Reviewer Update
Can I get a response on the above
MM
Mantha M's update15 Mar 2021, 11:20
Reviewer Update
What must I do to get assisted
Snowflake
Snowflake's reply15 Mar 2021, 11:49
Official
Hi Mantha 

Apologies for the delayed response. 

We will be in contact with you to further advise in this regard. 

Regards.
Premier FMCG