Disappointed Customer

Item: Snowflake
Rating: 1
Author: Ntebaleng S

I bought a 2.5kg cake flour at Shoprite upon opening it I found that its infested with moths and webs, and the flour has not reached the expiry date

Helpful (0)

Replies (3)

Snowflake's replyOfficial

07 Jan 2021, 11:33

Hi Ntebaleng S

Thank you for bringing this to our attention. So sorry for the inconvenience. We will escalate this matter to the relevant department. Kindly inbox us your contact details for us to assist accordingly. Regards Premier FMCG Customer Care Line

Snowflake's reply07 Jan 2021, 11:33

Official

Ntebaleng S's updateReviewer Update

07 Jan 2021, 12:32

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Ntebaleng S's update07 Jan 2021, 12:32

Reviewer Update

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Snowflake's replyOfficial

07 Jan 2021, 13:01

Hi Ntebaleng S

Thank you for your prompt response. One of our customer care consultants will be in contact with you.

Regards
Premier FMCG Customer Care Line

Snowflake's reply07 Jan 2021, 13:01

Official

Hi Ntebaleng S

Thank you for your prompt response. One of our customer care consultants will be in contact with you.

Regards
Premier FMCG Customer Care Line