LG
Lana G
1 reviews | Active since Jul 2011
08 May 2019, 18:59
Bran ****ins: Too Sweet
I bought your dry mix "Bran ****in" mix to make at home.
1.) Yes, it was very easy to make. Thank you for that! :)
2.) I am not a fan of sweet ****ins. I found the end result had too much sweetness / sugar. If I wanted "sweet", I would have bought your Chocolate ****in mix.
For Bran ****ins, I really do not want sweet. Just my opinion. For this reason I am only giving you 3 stars.
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Snowflake's replyOfficial
09 May 2019, 14:46 Dear Lana Groenewald
Our sincere apologies for the delay in response due to technical malfunctions we were unable to access our Hellopeter page.
Nonetheless, we at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
Premier FMCG Customer Care Line
***
***
Our sincere apologies for the delay in response due to technical malfunctions we were unable to access our Hellopeter page.
Nonetheless, we at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
Premier FMCG Customer Care Line
***
***
Best regards,
Snowflake's reply09 May 2019, 14:46
Official
Dear Lana Groenewald
Our sincere apologies for the delay in response due to technical malfunctions we were unable to access our Hellopeter page.
Nonetheless, we at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
Premier FMCG Customer Care Line
***
***
Our sincere apologies for the delay in response due to technical malfunctions we were unable to access our Hellopeter page.
Nonetheless, we at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
Premier FMCG Customer Care Line
***
***
Best regards,