IVdW
Inez Van der Westhuizen
1 reviews | Active since Feb 2024
23 Feb 2024, 19:02
A worm in snowflake ****in easy mix packet
I bought the snowflake ****in easy mix and to my disgust when I opened the pack there was webs and a wet worm inside omw this is inacceptable O have small children. Which is now upset by the way cos theres np after dinner treat. Very bad snowflake. Never buying anuthing of them again
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Replies (2)0
Replies (2)
Snowflake's replyOfficial
09 Apr 2024, 13:38Hi Inez
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Manufacturing Unit for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Premier FMCG Customer Care
***
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Manufacturing Unit for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Premier FMCG Customer Care
***
Snowflake's reply09 Apr 2024, 13:38
Official
Hi Inez
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Manufacturing Unit for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Premier FMCG Customer Care
***
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Manufacturing Unit for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Premier FMCG Customer Care
***
Snowflake's replyOfficial
09 Apr 2024, 13:58 Hi Inez
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Once again thank you for taking the time to discuss this complaint with us.
We sincerely apologise for the delay in response as we were experiencing technical issues.
Kind Regards
Premier FMCG Customer Care
***
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Once again thank you for taking the time to discuss this complaint with us.
We sincerely apologise for the delay in response as we were experiencing technical issues.
Kind Regards
Premier FMCG Customer Care
***
Snowflake's reply09 Apr 2024, 13:58
Official
Hi Inez
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Once again thank you for taking the time to discuss this complaint with us.
We sincerely apologise for the delay in response as we were experiencing technical issues.
Kind Regards
Premier FMCG Customer Care
***
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Once again thank you for taking the time to discuss this complaint with us.
We sincerely apologise for the delay in response as we were experiencing technical issues.
Kind Regards
Premier FMCG Customer Care
***