Shockingly inferior service all-round

Shocking service. Speeds are nowhere near what you are paying for. Poor communication between departments especially between reception and the coordination and technical teams. Appointments were not kept. Promises to call back were not kept, especially when reporting technical issues. Went onto a 100mbs line but was not told I need a high speed router (installed for free). Thus I was on the most expensive option with 20mbs speed at best until I queried it. Had to wait 6 weeks for the high speed router. I was also told I need a booster for my home for R5000. Waited 3 months just for a quote! I cannot list all my complaints here. Things have definitely deteriorated significantly over the last year