POOR SERVICE AND SPEED BELOW WHAT WAS CONTRACTED

Snowball Internet service is poor with regular outages and below contracted line speeds. Numerous complaints by myself has not improved the situation and the unreliable connectivity has resulted in direct losses to my business. After complaining about poor speed for past 5 odd days the download speed is now so slow that I cannot actually use the internet. Management does not return messages nor are they ever available when called. If you have any reasonable alternatives I would suggest you avoid Snowball - my experience covers several years and the issues are just getting worse.