JB
Jaco B

1 reviews | Active since Apr 2014

30 Jan 2015, 21:08

Paying for no service rendered.

Since July I have been debited R800 monthly for the service of providing me Wireless internet @ 4Mb/s throughput.<br> Always latency and never a solid connection. I am at work until 21:00 daily and when I get home I get a lousy average of 1.5Mb/s downstream. Upstream is almost non-existent, so I can even upload a lousy 7MB file to work.<br> <br> Many calls logged and always patient, until I disconnected from their tower yesterday after frustratingly struggling for 2 DAYS to get some data throughput. Every time I have to drive to work for doing a support call, as a VPN connection is non-existent and unreliable. Let alone the times I could connect and halfway through managing enterprize systems my sessions drop.<br> <br> I had enough end demand my money back, not even going into the damages caused by their failure to supply what I pay for.<br> <br> Today another debit order went off claiming R800 of my hard earned money.<br> <br> DON\T USE SNOWBALL.<br> USE AFRIHOST !!! - They are THE BEST...and thanks to TELKOM I can't get an ADSL port or I wouldn't have had this **** experience."

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