

Sneaker Shelf
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2018
Hi I am not impressed by the service I received from this store. I received my order but it's the wrong size and wrong color. You can't even get hold of them; they don't even reply to e-mails. Can I please get assisted on the way forward.
1 reviews | Active since Apr 2018
Hi I am not impressed by the service I received from this store. I received my order but it's the wrong size and wrong color. You can't even get hold of them; they don't even reply to e-mails. Can I please get assisted on the way forward.
1 reviews | Active since Jan 2026
I'm extremely disappointed with the customer service from this company. I ordered sneakers on December 27th 2025, and as of today, I still haven't received them. Although they provided a tracking number, it's been showing 'processing' for weeks with no updates. I've tried calling their customer service numbers, but they send me straight to voicemail. Their WhatsApp number isn't working either. It's frustrating to not get any response or updates. I hope I receive my sneakers soon, but the customer service experience has been terrible.
1 reviews | Active since Jan 2026
I'm extremely disappointed with the customer service from this company. I ordered sneakers on December 27th 2025, and as of today, I still haven't received them. Although they provided a tracking number, it's been showing 'processing' for weeks with no updates. I've tried calling their customer service numbers, but they send me straight to voicemail. Their WhatsApp number isn't working either. It's frustrating to not get any response or updates. I hope I receive my sneakers soon, but the customer service experience has been terrible.
1 reviews | Active since Mar 2016
I bought shoes online on sneakershelfstore.co.za, paid R1600,00 and have not received a word from them. I have called, send messages on WhatsApp, Facebook, Instagram and tiktok. They have not responded once. I do have evidence of everything. They have blocked me on Facebook.
1 reviews | Active since Mar 2016
I bought shoes online on sneakershelfstore.co.za, paid R1600,00 and have not received a word from them. I have called, send messages on WhatsApp, Facebook, Instagram and tiktok. They have not responded once. I do have evidence of everything. They have blocked me on Facebook.
1 reviews | Active since Sept 2023
Please do not try to order from this company.They are a **** and sells counterfeit sneakers their business line does not work at all.Please do not order from this company
1 reviews | Active since Sept 2023
Please do not try to order from this company.They are a **** and sells counterfeit sneakers their business line does not work at all.Please do not order from this company
Hellopeter has tracked Sneaker Shelf across 14 reviews. Sneaker Shelf hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Sneaker Shelf? Write a review to help others decide.
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