Sneakers International - Worst Service Received

Monday 14 Sept 2015 I ordered a white Springbok rugby jersey of R800.00 for a friend. I was promised by Justin Browne that I will receive it before Friday the 18th of Sept. I was not at work the rest of the week. Saturday I called the office to hear where my shirt is as I need it for my friend's birthday. It's one week later and I still have not received the shirt. I am transferred to a different person every time I call the office and no one knows about the order? This is the baddest service I have received in my life!