What a disaster!!! Save your money!!!

What a disaster, No proper business service communication. Till today I have not received my order of 27 Nov 2020 and they keep saying the have delivered but cannot tell me to who or which address they delivered to. They reply midnight on their whatsAPP line. Got a reply from *** <***> asking me about my order number, its been 6 days she never rep****. I think i can say I lost my R1200