SH
Shiamal H
1 reviews | Active since Mar 2010
27 Feb 2024, 07:41
Wrong product, 2 months no refund
Unfortunately after delivering the wrong product in December, my immediate response, pictures, explanations, and promises from the company I still have not received my refund. Incredibly bad service.
Helpful (0)
Replies (2)0
Replies (2)
Snatcher's replyOfficial
27 Feb 2024, 10:21Good Day , Shiamal
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team
Best regards,
Snatcher's reply27 Feb 2024, 10:21
Official
Good Day , Shiamal
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team
Best regards,
SH
Shiamal H's updateReviewer Update
29 Feb 2024, 19:36Update - after this review my refund was processed finally. Increased to two stars. Please review your processes, two month refund period is not ok, I understand mistakes happen.
SH
Shiamal H's update29 Feb 2024, 19:36
Reviewer Update
Update - after this review my refund was processed finally. Increased to two stars. Please review your processes, two month refund period is not ok, I understand mistakes happen.