Wrong Order Delivered

I Ordered A White Air Fryer, A Black Unit Was Delivered Instead. Upon My Request To Have The Air Fryer Exchanged For A White Unit I Was Advised By Tashriek Rustin That There Were No White Units And That Is Why I Received A Black Unit. I Was Offered A Refund Or A Snatcher Voucher . Upon Googling The Air Fryer On Snatchers Site I Noticed A Complaint Of A Customer Who Had Experienced The Same Issue, It Seems To Be The Norm To Dispatch The Incorrect Order And Without Requesting Your Permission Ship It Off To You. On Friday The 3rd March 23 I Received A Mail From Snatcher That They Were Having A Air Fryer Friday Special, Upon Sending The Advertised Page To Tashriek Rustin I Was Advised That They Will See If There Is A White Air Fryer, Come On Snatcher, If It Is Not Available Then Do Not Advertise It, Its Been Weeks Going Back And Forth With No End Result, As A Result I Am One Unhappy Costomer.