CW
Cobin W

1 reviews | Active since Aug 2023

17 Aug 2023, 10:42

Worst online purchase experience

After i cancelled my order before the delivery process ever started due to waiting for my product for so long only to find out the supplier doesn't have stock so i cancelled my order on 2023-07-31 and send bank details to be refund and was told it takes 7 days and now we are on the 2023-08-17 ans still i haven't received my refund and numerous emails has been send for updates but no response.

0
Replies (2)
Snatcher
Snatcher's reply17 Aug 2023, 14:23
Official
Good Day Cobin ,
We humbly apologize for the delay in  your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team 

Snatcher
Snatcher's reply17 Aug 2023, 14:26
Official
Good Day Cobin ,
We are reviewing your query and an agent will be in contact with you shortly .
Regards ,
Snatcher Team