TD
Tracey D

1 reviews | Active since Sept 2023

04 Jan 2024, 15:38

Worst online company EVER!!!!!

Do yourself a favour and DONT BUY FROM THIS PLACE. Honestly you’ll regret it. They are misleading with their advertising and when you want to return an item they need to check with their supplier first!! Since when! You’re buying from them, it’s their duty to take back the product and sort out with suppliers after. It’s shouldn’t be your problem. Terrible service was given the runaround for over 2 weeks until they decided they’d take the item back but with be taking 15% off the money they owe me because I didn’t want the item. The item was falsely advertised, but I’m the one who must pay. They hide behind the supplier nonsense, don’t give you your money back. Awful, awful place to deal with. Worst company I’ve ever come across, and customer service is a nightmare. Added to that they don’t have a number you can phone.

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Replies (3)
TD
Tracey D's update05 Jan 2024, 16:31
Reviewer Update
That’s all fair and well but I’ve read so many complaints on how long you take to pay back then it will be more complaints etc etc! Then on top of that I must pay the 15% for an item I ordered that states very clearly in the box what it is.
TD
Tracey D's update05 Jan 2024, 16:31
Reviewer Update
Then you’ll be sitting with the time and my money???
TD
Tracey D's update10 Jan 2024, 08:44
Reviewer Update
I will now only be back on the 20th January. Because Snatcher dragged the return out so long due to you having to go through your supplier first. I’m now away. So if you want to redeem your company name even a little bit you’ll collect on the 22 January. And give me my full refund within the 7 working days as you’ve stated. If not then don’t bother. And of course if that’s not an inconvenience to you to