MM
Mpogo M
1 reviews | Active since Sept 2018
30 Aug 2023, 14:03
WORST EXPRIENCE EVER!!!
WORST EXPRIENCE EVER!!! Ordered 5 smart watches on the 26th of July and only yesterday they made a partial delivery and after sending them an email they just responded by saying: "Good day We do apologize for the delay Please be advised that the remaining items will be shipped separately Kindly await tracking once forwarded" Why weren't all the items shipped at the same time worst of all I've been waiting for over a month for my items to be delivered. I WILL NEVER REFER THIS COMPANY TO ANYONE BECAUSE WOW!!!
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Replies (2)
Snatcher's replyOfficial
30 Aug 2023, 15:04Good Day Mpogo ,
We are reviewing your query and an agent will be in contact with you shortly .
Regards ,
Snatcher Team
We are reviewing your query and an agent will be in contact with you shortly .
Regards ,
Snatcher Team
Best regards,
Snatcher's reply30 Aug 2023, 15:04
Official
Good Day Mpogo ,
We are reviewing your query and an agent will be in contact with you shortly .
Regards ,
Snatcher Team
We are reviewing your query and an agent will be in contact with you shortly .
Regards ,
Snatcher Team
Best regards,
MM
Mpogo M's updateReviewer Update
31 Aug 2023, 11:15Good Day,
I'm still waiting for feedback, I've waited for these items for more then a month is this really fair on your customers?? Why isn't my items being sent to me??? Your delivery process says 10 working days and I've waited more then a month and then you deliver only two items why not send all the items??? I'm really getting frustrated now. please advise me when I will be receiving the other 3 items that I paid for.
I'm still waiting for feedback, I've waited for these items for more then a month is this really fair on your customers?? Why isn't my items being sent to me??? Your delivery process says 10 working days and I've waited more then a month and then you deliver only two items why not send all the items??? I'm really getting frustrated now. please advise me when I will be receiving the other 3 items that I paid for.
MM
Mpogo M's update31 Aug 2023, 11:15
Reviewer Update
Good Day,
I'm still waiting for feedback, I've waited for these items for more then a month is this really fair on your customers?? Why isn't my items being sent to me??? Your delivery process says 10 working days and I've waited more then a month and then you deliver only two items why not send all the items??? I'm really getting frustrated now. please advise me when I will be receiving the other 3 items that I paid for.
I'm still waiting for feedback, I've waited for these items for more then a month is this really fair on your customers?? Why isn't my items being sent to me??? Your delivery process says 10 working days and I've waited more then a month and then you deliver only two items why not send all the items??? I'm really getting frustrated now. please advise me when I will be receiving the other 3 items that I paid for.