WASTE OF MONEY AND TIME

I placed an order in August for 5 items. One of them was a kiddies table which on their website says is 480mm x 730mm x 730mm. Instead they delivered to me a table that is 570 mm X 500mm X 440mm which is the small table. In addition they left out 2 items. When I queried it, they are charging me a handling fee of 15% because of THEIR error with the table, and have not addressed the two missing items. What an absolutely unprofessional horrible experience. Every time I order from them its a night mare. I should have learnt my lesson the first time and not ordered again. Please save your money elsewhere and don't waste your time. No amount of emailing, and logging queries has resolved my issue, it's like communicating with a illiterate person on the other end.