****... waiting for my refund

Item: Snatcher
Rating: 1
Author: Didintle K

They delivered a defected, poorly crafted item. Now It's been over 7days waiting for my refund.....They no longer replying to my emails.

At Snatcher when can I expect my refund?

Helpful (0)

Replies (4)

Snatcher's replyOfficial

30 Oct 2023, 15:22

Good Day Didintle ,
We are reviewing your query and an agent will be in contact with you within our operating hours.
Regards ,
Snatcher Team

Snatcher's reply30 Oct 2023, 15:22

Official

Good Day Didintle ,
We are reviewing your query and an agent will be in contact with you within our operating hours.
Regards ,
Snatcher Team

Didintle K's updateReviewer Update

01 Nov 2023, 07:21

Days later and you still haven't contacted me... What kind of business is this that ****s people

Didintle K's update01 Nov 2023, 07:21

Reviewer Update

Days later and you still haven't contacted me... What kind of business is this that ****s people

Didintle K's updateReviewer Update

01 Nov 2023, 07:22

****mers

Didintle K's update01 Nov 2023, 07:22

Reviewer Update

****mers

Snatcher's replyOfficial

02 Nov 2023, 10:41

Good Day Didintle ,

We humbly apologize for the delay in your refund.
We have escalated your refund to the accounts department
We apologize for the inconvenience that has been caused
Kind Regards
Snatcher Team

Snatcher's reply02 Nov 2023, 10:41

Official