Very poor service

I have ordered a Video Camera. The one i ordered was 16 X zoom, and looked nice. The one I recieved was only 10 X zoom, and looked cheap, and nothing like the advert. I sent a mail, and requested a replacement. asking that they make sure it is correct. They collected the wrong camera, And then sent me the very same wrong camera back. Now they do not answer their emails or calls. Worst after sales serves ever. even Wish is better. For SA stick to Takealot or Amazon --- NOT SNATCHER ---