HB
Hendrik B

1 reviews | Active since Sept 2011

26 Jul 2023, 13:05

Very Poor Customer Service

Bought items from them, when we tried to use them 2 off the items did not work, so i logged the return items immediately, but no response, it is now a week with out a response from them, also not sure why they have a call center number just for a automated voice to tell you to email them.

0
Replies (2)
Snatcher
Snatcher's reply26 Jul 2023, 18:09
Official
Good Day Hendrik  ,
We are reviewing your query and an agent will be in contact with you within our business hours.
Regards ,
Snatcher Team 
HB
Hendrik B's update17 Aug 2023, 19:11
Reviewer Update
All was sorted out, but just waiting for the refund or voucher on the one product to be done.