VERY BAD ONLINE RETAILER...DONT BUY FROM THEM

I PURCHASED FEW GOODS TO THE VALUE OF ALMOST R5000 ON 12 JUL, ITS 14 AUG AND I AM STILL WAITING,THEY REPLY TO YOUR EMAIL WHEN THEY FEEL LIKE.FIRST I WAS TOLD THEY COULDN'T GET ONE ITEM AND ID BE REFUNDED THAN A WEEK LATER I WAS TOLD THE AGENT IS STILL IN TRAINING AND THE ITEM WITH THE OTHERS WOULD BE DELIVERED TO ME BY TODAY,YESTERDAY I EMAILED AS YOU CANT CALL CAUSE MY ORDER STATUS HASNT CHANGED,THERE IS NO RESPONSE,I ADVISED THEM I WOULD LAY A ******** CHARGE AS THEY DONT WANT TO REFUND NOR SUPPLY.tHEIR TERMS STATES DELIVERY 7-10 DAYS DONT BELIEVE IT IM WAITING FOR A MONTH AND AS PER REVIEWS EVERYONE ELSE IS NOT HAPPY WITH THEIR SERVICES.I LOST CLOSED TO 40K THE PAST MONTH WAITING FOR MY ITEMS AND THEY JUST DONT SEEM TO CARE